/* Support-Assistent Styling */

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    background: #0a0e27;
    color: #fff;
    min-height: 100vh;
    overflow-x: hidden;
}

/* Watercolor Background */
.watercolor-bg {
    position: fixed;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    z-index: -1;
    overflow: hidden;
}

.watercolor-blob {
    position: absolute;
    border-radius: 50%;
    filter: blur(80px);
    opacity: 0.4;
    animation: float 20s ease-in-out infinite;
}

.blob1 {
    width: 500px;
    height: 500px;
    background: linear-gradient(45deg, #1976d2, #42a5f5);
    top: -100px;
    left: -100px;
    animation-delay: 0s;
}

.blob2 {
    width: 400px;
    height: 400px;
    background: linear-gradient(45deg, #ff9100, #ffc947);
    top: 50%;
    right: -100px;
    animation-delay: 5s;
}

.blob3 {
    width: 350px;
    height: 350px;
    background: linear-gradient(45deg, #9c27b0, #ba68c8);
    bottom: -100px;
    left: 30%;
    animation-delay: 10s;
}

.blob4 {
    width: 450px;
    height: 450px;
    background: linear-gradient(45deg, #00acc1, #4dd0e1);
    top: 20%;
    left: 50%;
    animation-delay: 15s;
}

@keyframes float {
    0%, 100% {
        transform: translate(0, 0) scale(1);
    }
    33% {
        transform: translate(50px, -50px) scale(1.1);
    }
    66% {
        transform: translate(-30px, 30px) scale(0.9);
    }
}

/* Container */
.container {
    max-width: 800px;
    margin: 40px auto;
    padding: 30px;
    background: rgba(30, 34, 44, 0.85);
    backdrop-filter: blur(12px);
    border-radius: 24px;
    box-shadow: 0 12px 48px rgba(25, 118, 210, 0.3),
                0 0 0 1px rgba(25, 118, 210, 0.2) inset;
}

/* Header */
.header {
    text-align: center;
    margin-bottom: 40px;
}

.header h1 {
    font-size: 2.5em;
    margin-bottom: 10px;
    background: linear-gradient(45deg, #42a5f5, #ffc947);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
}

.subtitle {
    font-size: 1.1em;
    color: #90caf9;
    opacity: 0.9;
}

.quick-links {
    margin-top: 12px;
    display: flex;
    justify-content: center;
    gap: 10px;
    flex-wrap: wrap;
}

.link-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 10px 14px;
    border-radius: 999px;
    border: 1px solid rgba(255, 255, 255, 0.15);
    background: rgba(255, 255, 255, 0.04);
    color: #fff;
    text-decoration: none;
    font-weight: 600;
    transition: all 0.2s ease;
    backdrop-filter: blur(6px);
}

.link-btn:hover {
    transform: translateY(-1px);
    border-color: rgba(255, 255, 255, 0.3);
    box-shadow: 0 8px 20px rgba(0,0,0,0.15);
}

.link-btn.admin {
    border-color: rgba(255, 107, 53, 0.35);
    color: #ffb08a;
}

.info-banner {
    margin-top: 14px;
    padding: 12px 16px;
    border-radius: 12px;
    background: rgba(251, 191, 36, 0.12);
    border: 1px solid rgba(251, 191, 36, 0.35);
    color: #fcd34d;
    display: inline-flex;
    align-items: center;
    gap: 10px;
    font-size: 0.95rem;
    box-shadow: 0 8px 24px rgba(0,0,0,0.18);
}

.info-banner i {
    color: #fbbf24;
    font-size: 1.1rem;
}

/* Assistent Flow */
.assistent-flow {
    position: relative;
}

.step {
    display: none;
    animation: fadeIn 0.5s ease-in-out;
}

.step.active {
    display: block;
}

@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

/* Nachrichten */
.message {
    display: flex;
    gap: 15px;
    margin-bottom: 25px;
    padding: 20px;
    background: rgba(255, 255, 255, 0.05);
    border-radius: 16px;
    border-left: 4px solid #1976d2;
}

.message.success {
    border-left-color: #4caf50;
    background: rgba(76, 175, 80, 0.1);
}

.message.warning {
    border-left-color: #ff9100;
    background: rgba(255, 145, 0, 0.1);
}

.avatar {
    font-size: 2.5em;
    line-height: 1;
}

.content h3 {
    margin-bottom: 15px;
    color: #90caf9;
}

.content p {
    margin-bottom: 12px;
    line-height: 1.6;
    color: #e0e0e0;
}

.content p:last-child {
    margin-bottom: 0;
}

/* Fallnummer */
.case-number {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 10px;
    margin: 20px 0;
    padding: 20px;
    background: rgba(25, 118, 210, 0.2);
    border-radius: 12px;
}

.case-number .label {
    font-size: 0.9em;
    color: #90caf9;
}

.case-number .number {
    font-size: 2.5em;
    font-weight: bold;
    letter-spacing: 8px;
    color: #ffc947;
    font-family: 'Courier New', monospace;
}

/* Options */
.options {
    display: flex;
    flex-direction: column;
    gap: 15px;
    margin-top: 25px;
}

.option-btn {
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 8px;
    padding: 20px 24px;
    background: rgba(255, 255, 255, 0.05);
    border: 2px solid rgba(255, 255, 255, 0.1);
    border-radius: 16px;
    color: #fff;
    cursor: pointer;
    transition: all 0.3s ease;
    text-align: left;
}

.option-btn:hover {
    background: rgba(25, 118, 210, 0.2);
    border-color: #1976d2;
    transform: translateY(-2px);
}

.option-btn.primary {
    border-color: #1976d2;
    background: rgba(25, 118, 210, 0.15);
}

.option-btn .icon {
    font-size: 2em;
}

.option-btn .text {
    font-size: 1.2em;
    font-weight: 600;
}

.option-btn .desc {
    font-size: 0.9em;
    color: #b0bec5;
}

/* Form Elements */
.input-group,
.form-group {
    margin-top: 20px;
}

.input-wrapper {
    margin-bottom: 20px;
}

.input-wrapper label {
    display: block;
    margin-bottom: 8px;
    color: #90caf9;
    font-weight: 500;
}

input[type="text"],
input[type="email"],
textarea {
    width: 100%;
    padding: 14px 18px;
    background: rgba(255, 255, 255, 0.05);
    border: 2px solid rgba(255, 255, 255, 0.1);
    border-radius: 12px;
    color: #fff;
    font-size: 1em;
    font-family: inherit;
    transition: all 0.3s ease;
}

input:focus,
textarea:focus {
    outline: none;
    border-color: #1976d2;
    background: rgba(25, 118, 210, 0.1);
}

textarea {
    resize: vertical;
    min-height: 120px;
}

/* Buttons */
.button-group {
    display: flex;
    gap: 12px;
    margin-top: 20px;
    flex-wrap: wrap;
}

.btn {
    padding: 14px 28px;
    background: rgba(255, 255, 255, 0.1);
    border: 2px solid rgba(255, 255, 255, 0.2);
    border-radius: 12px;
    color: #fff;
    font-size: 1em;
    font-weight: 600;
    cursor: pointer;
    transition: all 0.3s ease;
    text-decoration: none;
    display: inline-block;
}

.btn:hover {
    background: rgba(255, 255, 255, 0.15);
    transform: translateY(-2px);
}

.btn.primary {
    background: linear-gradient(45deg, #1976d2, #42a5f5);
    border-color: transparent;
}

.btn.primary:hover {
    background: linear-gradient(45deg, #1565c0, #1976d2);
    box-shadow: 0 8px 24px rgba(25, 118, 210, 0.4);
}

.btn.secondary {
    background: rgba(255, 255, 255, 0.05);
}

.btn.success {
    background: linear-gradient(45deg, #388e3c, #4caf50);
    border-color: transparent;
}

.btn.success:hover {
    background: linear-gradient(45deg, #2e7d32, #388e3c);
}

/* FAQ Card */
.faq-card {
    padding: 20px;
    background: rgba(25, 118, 210, 0.15);
    border-radius: 16px;
    border: 2px solid #1976d2;
    margin: 20px 0;
}

.faq-card h3 {
    margin-bottom: 15px;
    color: #90caf9;
}

/* Loader */
.loader {
    text-align: center;
    padding: 40px;
}

.spinner {
    width: 50px;
    height: 50px;
    border: 4px solid rgba(255, 255, 255, 0.1);
    border-top-color: #1976d2;
    border-radius: 50%;
    margin: 0 auto 20px;
    animation: spin 1s linear infinite;
}

@keyframes spin {
    to {
        transform: rotate(360deg);
    }
}

/* Error Message */
.error-message {
    padding: 16px 20px;
    background: rgba(244, 67, 54, 0.2);
    border: 2px solid #f44336;
    border-radius: 12px;
    color: #ff5252;
    margin-top: 20px;
}

/* Responsive */
@media (max-width: 768px) {
    .container {
        margin: 20px;
        padding: 20px;
    }
    
    .header h1 {
        font-size: 2em;
    }
    
    .option-btn {
        padding: 16px 20px;
    }
    
    .case-number .number {
        font-size: 2em;
        letter-spacing: 4px;
    }
    
    .button-group {
        flex-direction: column;
    }
    
    .btn {
        width: 100%;
    }
}